"Good manners will open doors that the best education cannot"- Clarence Thomas
You are work in a reputed company, you have had premium education yet you are not able to communicate the way you are supposed to. Then, what's the use of having such "PREMIUM" education? You spend 8 to 9 hours of your life at your workplace. Being professional and following the rule is important to get through the day smoothly. Being professional is really continuing to be yourself with keeping a check on your emotions. If emotions get overly involved it can bring a lot of hurdles in professional life. Which may make you overlook things that may end up having a negative impact on you or the company. In cases where your position is one of the authority, it's important to separate your personal opinion from your professional opinion.
What is Business Etiquette?
Maintaining a decorum is a must! The rules are unwritten and apply to the workplace and social situations. Professional etiquette is easily noticeable- both when it is present and absent. It makes you stand out among the ordinary. You are needed to take control over your mouth before saying anything to your seniors. When you respect the various backgrounds and cultures of the folks you're employed with, you may conduct yourself in accordance.
Professional etiquette is the required glue that binds people and keeps them happy in an otherwise stressed out job and market environment. To foster good relationships not just with the employees but also customers is important to follow these unwritten sets of professional etiquettes. No one like to work with people with a bad temper. Lack of professional etiquettes will result in people turning away from you. Thus, leaving you highly demotivated and unhappy.
Importance of Business Etiquette in Corporate Life
People who are considerate to the needs of others able to forge a stronger business relationship, which is crucial in surviving in the business world. Professional etiquettes make earning respect and trust of the customers easier. Also, in this competitive world having a good relationship with your rival players will make the environment productive and highly beneficial.
Professional etiquettes include good communication skills. Even if a person is not able to understand or too fluent in a particular language, communication will remain effective given the trust and respect between people. Pay attention when someone speaks to you, actively listen and provide constructive feedback to avoid misunderstanding.
Professional Etiquettes are not Only for Speaking Terms
Professional etiquette is not only about the spoken word. It is also about dressing and having an appearance that would not be offensive and uncomfortable for others. Every company is having its own set of dressing rules. Following a dress code is mandatory in the corporate world. What if a company is not having any dress code? Will you be then able to maintain the decorum of the workplace? Yes, of course, you will have to! You have no other choice. As the business world demands that each person dresses and conduct themselves professionally and be mindful to pick up cues from those with whom one works. One must understand the importance of etiquette and manners to conquer the corporate world.
Respecting space and time is important
Don't make people wait for you! Arrive five minutes early if required for meetings. Being punctual is the key to success. Doing everything on time without any delay will increase your respect in the eye of your co-workers and boss. Nagging into a person's personal life will not get you anywhere near success. It will give your co-workers a reason to ignore your efforts thus, resulting in failure!
With greater responsibility, comes greater etiquettes!
With a higher position in the company, need to check your professional etiquettes grows stronger. The simplest mistake can lead you to lose your position from the organization. It is required to have a heightened awareness of business etiquette and good manners.
We have come up with the most required list of manners and etiquettes and how to implement them in your professional life for you to help maintain the decorum in a better way.
First impressions are the most important
With mere seconds in your pocket to impress people you meet for the first time, Your manners and likability play an important role in building trust. Meeting for a short duration, a person forms up an opinion of you, and bad first impressions are very difficult to change. Good first impressions, on the other hand, can earn you job offers, partnership and advancement opportunities.
To make a good first impression, show up a few minutes early or on time to meetings. Dress appropriately in business-like attire. Smile, shake the person's hand and maintain eye contact to give the impression that you care about what the person has to say.
Good professional etiquettes are vital in building and maintaining a team's trust. Teamwork is what makes a company's growth inevitable. Taking a personal call during a team brainstorming session is not considered a good practice. Is the team doesn't maintain some standard of manners, its members may resent each other. This can cost the company a great loss.
Respect diversity of the culture
If your clientele is from other countries, it's important to know the customs and etiquette of their homelands. What seems like good etiquette here might be seen as offensive to someone from another country. Offending foreign clients can result in a loss in sales and severed partnerships.
Stand when being introduced
Always stand up when you are being introduced to someone in an office or business environment. It will create a positive impact on the opposite person. Your presence is better established when you stand up during an introduction. In the event that you are unable to stand up because you have been caught completely off guard, make an attempt to at least lean forward during the introduction or while shaking hands with the person.
Never sound needy and desperate
Thank you! It is the politest word we use when we need to show gratitude towards anyone in the business. However, if you are going to repeatedly say the word in a single conversation it will lose its value and impact and may even make you sound needy and desperate and even helpless.
As discussed briefly above, the importance of etiquettes in society is imminent and inevitable. Your success in professional space demands for professional etiquette training. Finding the right institute is important. You can take the expert opinion of the faculty of Classes of Professional Studies, who are the leaders in professional etiquette training in Delhi.